​

1. What products does Nolo Fragrances sell?
 

Nolo Fragrances offers perfumes, fragrance oils and other scented products for everyday use and special occasions.
 

2. Are your perfumes long-lasting?
 

Yes, our fragrances are carefully selected to provide long-lasting scent performance depending on skin type, storage, and usage.
 

3. Do you offer unisex fragrances?
 

Yes, we offer fragrances for men, women, and unisex preferences.
 

4. Do you deliver nationwide?
 

Yes, we deliver across South Africa through trusted courier services.
 

5. Which courier services do you use?
 

We may use courier services such as:

• The Courier Guy

• Paxi
   

6. How long does delivery take?
 

Delivery options are:

• 1–3 business days

• 3–6 business days

Delivery times may vary depending on location and courier operations.
 

7. How can I place an order?
 

Orders can be placed through:

• WhatsApp

• Our website 

• Social media platforms

• Direct message enquiries
   

8. Which payment methods do you accept?
 

We accept approved payment methods such as EFT, bank transfer, and other payment options displayed during checkout.
 

9. Can I return a perfume?
 

For hygiene and safety reasons, opened or used perfumes cannot usually be returned unless they arrive damaged or incorrect.
 

10. Do you offer refunds?
 

Refunds may be offered for damaged, defective, or incorrect products according to our Return Policy.
 

11. Can I track my order?
 

Yes. Once your order is shipped, a tracking number will be sent to you.
 

12. Do you offer custom perfumes or gift packages?
 

Yes, Nolo Fragrances may offer:

• Custom fragrance orders

• Gift packaging

• Event and bulk orders
   

13. Are your products original and safe to use?
 

We aim to provide quality fragrance products. Customers are advised to store products properly and perform a patch test if sensitive to fragrances.
 

14. How should I store my perfume?
 

Keep perfumes:

• Away from direct sunlight

• In a cool, dry place

• Properly sealed after use
   

15. How can I contact Nolo Fragrances?
 

You can contact us through:
 

Nolo Fragrances
Email: nolofragrances@gmail.com
Phone: 067 310 7907
Location: magenta 13, stone city, centurion 0157